Withdrawal and Refund Policy

Mason Global Education Office

WITHDRAWAL AND REFUND POLICY

  • All application fees, program deposits, and first payments are non-refundable.
  • All cancellations or withdrawals from a program must be made in writing to the Global Education Office. The participant’s financial obligation will not change, regardless of whether charges appear on their student account.
  • If a participant cancels/withdraws from a program for any reason between payment of the deposit and 45 days prior to the program start date, the participant will be refunded all fees paid minus any administrative fee, application deposit, first payment, and any non-recoverable  financial obligations made by GEO  on the participant's behalf, up to the full program cost.
  • If a participant cancels/withdraws, voluntarily or involuntarily (including dismissal from the program), less than 45 days prior to the program start date or after the start of the program, no refund will be issued.
  • In cases of insufficient enrollment, students withdrawing their participation prior to an official program cancellation notice will not receive a refund.
  • The Global Education Office reserves the right to make any changes or alterations to the program including itineraries and fees, in cases of emergency, low enrollment, changed conditions or in the interest of the group. Should the University cancel the Program for whatever reason, full refund of all fees will be made unless the cancellation is due to deteriorating security and safety conditions, including, but not limited to, political unrest, natural disaster, technological failures, or other catastrophes beyond its control. In such cases the university will be able to refund only uncommitted and/or recoverable funds (lodging and/or meals, transportation deposits, airfare, and any other program-related non-recoverable expenses.)
  • If a participant receives a MasonGEO scholarship and then withdraws from their study abroad program at any time, he or she must return the scholarship award in full to the Global Education Office.
*This policy applies to all participants including recipients of financial aid, scholarships, VA Benefits, and/or loans.
Updated 8/12/19